Taking your privacy seriously

Last Updated: 18 November 2025

The Ethical Bookkeeper Ltd ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy.

Who we are

We are The Ethical Bookkeeper Ltd, a UK-based limited company offering Xero-based bookkeeping, tax support and advisory services.
Email: hello@theethicalbookkeeper.co.uk

Scope and responsibilities

This notice applies to all personal data we collect and process in line with the Data Protection Act 2018 and the UK GDPR. We are the data controller of your personal data.

What we collect

  • Name, email, phone number
  • Business and job title
  • IP address, browser type, website usage data
  • Proof of ID if required

Why we use it

  • To deliver services
  • For client communication and support
  • To comply with legal duties
  • To send insights or updates (with your consent)
  • To improve our website and services

Legal basis

We use your data under the following lawful bases:

  • Consent
  • Contract
  • Legal obligation
  • Legitimate interests

Sharing your data

We may share your data with:

  • Software partners (e.g. Xero, Dext)
  • CRM or cloud storage providers
  • Legal or regulatory authorities if required
  • International transfers

Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.

Retention

We retain data for up to 7 years after service delivery or as required by law.

Security

We apply strong security and access controls to protect your data.

Your rights

You have the right to:

  • Be informed
  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Request portability
  • Complain to the ICO if needed

Exercising your rights

To exercise your rights, email hello@theethicalbookkeeper.co.uk with ID verification.

Policy updates

We may update this notice and will post changes on our website.

Complaints

If unresolved, complaints may be directed to the Information Commissioner’s Office: www.ico.org.uk | 0303 123 1113

Cookie Policy

What are cookies?

How do we use cookies?

Types of cookies we use

 

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

Website Terms and Conditions

Use of site

This website is provided for informational purposes only. The Ethical Bookkeeper Ltd accepts no liability for actions taken based on information on the site.

Service scope

Our professional services are only provided via a signed engagement letter. Website content does not constitute formal advice.

Intellectual property

All content on this website is the property of The Ethical Bookkeeper Ltd and may not be copied without written permission.

Liability

We are not liable for loss resulting from reliance on website content. Formal advice is offered only within contracted services.

Governing law

These terms are governed by the laws of England and Wales.

AAT Licensed Accountant, Licence Number 1004282.
Licensed and regulated by the AAT under the Money Laundering Regulations.
Registered in England and Wales No. 14002680 Registered Office 14 London Road, Cirencester, GL7 1AE